How to deal with the iPad Location Picker bug in iOS 9
UPDATE! 30 September 2015
ExpressVPN 4.6.1 is now available in the App Store!
You can now download ExpressVPN 4.6.1 from the App Store,
We've fixed the auto-reconnect bug and everything should be working fine now! ??
Once again, we are sorry for the problems you may have experienced since updating to iOS 9. We know how frustrating it is to have limited access to the Internet, and we realise many of you count on ExpressVPN to stay connected. So thank you very much for your patience. You guys are the best! ! ?✌
UPDATE! 25 September 2015
Hi, everybody. Unfortunately, v4.6 still has a few bugs in it. We are working hard to get the fix into the App Store ASAP. We will keep you posted about how to fix it. We are very sorry for the inconvenience, and thank you sincerely for your patience.
UPDATE 21 SEP 2015: ExpressVPN v4.6 is now available in the App Store — and the Location Picker bug is fixed. Download it now!
To our wonderful iPad users:
If you recently upgraded to iOS 9, you might have noticed that the Location Picker in our app is broken. 🙁 🙁 🙁
We are very sorry about this. We are fixing the issue right now. You will be notified when the app is fixed and ready for you via an App Store update notification.
In the meantime, stay connected to our VPN servers with our Express Manual Setup for iOS. Setup is incredibly quick and easy. We've created this step-by-step tutorial to walk you through the entire process.
Tutorial: Express Manual Setup for iOS
Once again, we are very sorry about the bug. We hope this temporary solution will keep you connected and happy. 🙂
You can also follow us on Twitter and Facebook for the most up-to-the-minute announcements.
Cheers!
– Your Friends at ExpressVPN
Take the first step to protect yourself online. Try ExpressVPN risk-free.
Get ExpressVPN
Comments
Thanks
Thanks
Thanks for the temporary fix.
Hi, Stan, The fix is here! ExpressVPN 4.6.1 is now in the App Store. We've fixed the auto-reconnect bug and everything should be working fine now! Once again, we're sorry for the problems you have experienced since updating to iOS 9. We know how frustrating it is to have limited access to the Internet, and we realise you count on ExpressVPN to stay connected. So thank you very much for your patience. — Your friends at ExpressVPN
Still doesnt work on mine. No VPN will.
Hi, Owen. Sorry to hear that :( Have you tried getting in touch with our support team via our website? They can walk you through some troubleshooting to get you connected to our VPN servers again.
It's a little hard to download fix from the App Store when cannot connect to the Von while you are out of the country. I'm very disappointed with the money I spent....
Sorry to hear you're having troubles. Please contact live chat, and we'll get it sorted for you.