We have published our latest biannual transparency report, now available on our Trust Center page.
This report shares information on user data requests received by our legal department over the first six months of 2024, as part of our ongoing commitment to openness and accountability.
While we frequently receive inquiries over user data, our no-logs policy ensures we have no information to share. We do not and never will keep logs of your online activities or personal information, including your browsing history, traffic destination or metadata, DNS queries, or any IP addresses you are assigned when you connect to our VPN.
We can never provide this customer data because it simply does not exist. Our no-logs policy and practices have been extensively vetted by third-party experts—including a new assessment by KPMG LLP. This brings us to a total of 18 published third-party audit reports, more than anyone else in the VPN industry.
This latest transparency report builds on our other industry-leading efforts to build trust among our users, including a white paper detailing our Keys password manager’s entire security design, our launch of the VPN Trust Initiative, our bug bounty program, and more.
You can find the report, covering January 2024 to June 2024, here.
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Comments
Your commitment to transparency, and your no-log policy is winning me over to become a long term customer. I signed up less than a month ago and started following your socials and blog.
This level of transparency is inspiring trust. Keep it up.
Regarding the third-party audits – you’ve published 18 published of them?
I haven’t reviewed any, yet, but that’s what I’d like to hear.
One question – are you paying these third-parties to conduct these audits?
If so, that’s a conflict of interest — no? I mean, they’d be incentivized to to say “all is good.”